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Surveys & Feedback
Thursday, 11 March 2010
Survey
Please take a few moments to let us know how we’re doing. Kindly complete all sections that apply to your experiences with AAA American Limo
Reservation Method:
What Method (s) Did you use to Make Reservation(s)?
(check all that apply)
Out Side Agent
Our Call Center
Our Website
Other
If other, please specify:
What Method(s) Did You Use to Modify/Cancel Reservation(s)?
(check all that apply)
Out Side Agent
Our Call Center
Our Website
Other
If other, please specify:
Satisfaction Rating:
Please rate the following, as applicable:
Excellent
Good
Fair
Poor
Reservations Made via Our Wolrdwide Reservations Center:
The reservationist was knowledgeable.
The reservationist was courteous.
Reservation Made via Our Web Site:
The process was efficient.
Your Experience in the Vehicle:
The pick-up was on time.
The driver was prepared, couteous and professional.
The vehicle was clean.
The Ride was smooth and relaxing.
Our Account Management Service:
Reciepts were delivered to you timely and accurately.
If applicable, Payment discreptencies were
resolved timely.
Your Overall Experience with AAA American Limousine
Please rate your overall experience with
AAA American Limousine
Additional Comments/Suggestions:
We encourage you to send us additional comments about your AAA American Limo
Experiences, as well as suggestions to help us serve you better.
Contact Information:
Contact Name:
Contact Phone Number:
Contact Email Address: required:
Reservation Date:
Reservation Number (if known):
Driver ID # or Name (if known):
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